Questions about the purchase process
Questions about the products
Questions about the company
How to get our products
![Step 1](https://images.ctfassets.net/5x2puvkokbjd/4cz3TiWKgbvXhyxDH2rGEw/d65d35b104663cd2fdc1c5539093e178/step_1.png?w=3840&h=3840&q=50&fm=png)
Enquiry
You provide us with some basic information about your building project. You are welcome to send us a quick and easy e-mail to contact@sorpetaler.de.
![step 2](https://images.ctfassets.net/5x2puvkokbjd/Ei3tJeunU3egYRoOlHenG/4dabace144bacf3ee5804ec5ca63719d/step_2.png?w=3840&h=3840&q=50&fm=png)
Referral
We forward your enquiry to one of our qualified partners in your area.
![step 3](https://images.ctfassets.net/5x2puvkokbjd/2MQbV4ECzvuk4m1ZTG70EW/c47f3e91bc3bef1caa9774ff482bca4a/step_3.png?w=3840&h=3840&q=50&fm=png)
Consultation
Our partner will provide you with expert advice on products and features on your premises and can prepare a quote. We encourage all partners to also provide installation services directly or indirectly, or assist in finding trained and qualified installers at the local level.
![step 4](https://images.ctfassets.net/5x2puvkokbjd/1P8l6mpGBKnzE2gXgYAZoj/91cbf09a3f6ed6ab36bce6eb3b9bf029/step_4.png?w=3840&h=3840&q=50&fm=png)
Delivery
As soon as we receive the order, we manufacture your windows and doors to size. After delivery, our partner installs them.