FAQ - Frequently asked questions

What types of wood do you offer? How long do timber windows and timber-aluminium windows last? How can I get advice? On this page you will find an overview of frequently asked questions and answers, sorted by topic.

Sorpetaler Fensterbau Stefan Appelhans FAQs
|guide|frequently asked questions|

Questions about the purchase process

Questions about the products

Questions about the company

How to get our products

Step 1


You provide us with some basic information about your building project. You are welcome to send us a quick and easy e-mail to contact@sorpetaler.de.

step 2


We forward your enquiry to one of our qualified partners in your area.

step 3


Our partner will provide you with expert advice on products and features on your premises and can prepare a quote. We encourage all partners to also provide installation services directly or indirectly, or assist in finding trained and qualified installers at the local level.

step 4


As soon as we receive the order, we manufacture your windows and doors to size. After delivery, our partner installs them.