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FAQ - Frequently asked questions
What types of wood do you offer? How long do wooden windows and wood-aluminum windows last? How can I get advice? On this page you will find the overview of answers to frequently asked questions, sorted by topics.
Questions about the purchase process
How can I get advice?
How can I buy Sorpetaler windows and/or doors?
Why can't I, as a builder, buy directly from you?
Where do you deliver?
Questions about the products
What material are your windows and doors made of?
What types of wood do you offer?
Which wood materials do you use for your windows?
Do you have standard dimensions?
What colors do you offer?
How much do your windows and doors cost?
Why are wooden windows more expensive than PVC windows?
Questions about the company
How long have you been around?
Where are you located?
How many employees do you have?
How to get our products
Inquiry
You provide us with initial information about your building project. You are welcome to send us a quick and easy e-mail to contact@sorpetaler.de.
Referral
We forward your inquiry to one of our qualified partners in your area.
Consultation
Our partner will provide you with expert advice on products and features at your location and can prepare a proposal. We encourage all partners to also provide installation services directly or indirectly, or assist in sourcing local trained and qualified installers.
Delivery
As soon as we receive the order, we manufacture your windows and doors to size. After delivery, our partner installs them.
