Sorpetaler Data Privacy Statement

Data privacy statement from Sorpetaler Fensterbau GmbH


Safeguarding your personal data is something we take very seriously. It is important to us that you can always trust Sorpetaler Fensterbau GmbH to protect your data and that you know what personal data we collect when you visit our website at and use the web services we offer there, and how we process, use and share this information. The following information is therefore provided for your benefit. As a matter of course, we comply with the provisions of the German Federal Data Protection Act (BDSG), the German Telemedia Act (TMG) and other provisions of data protection legislation. Your data is encrypted using digital security systems, and transmitted to us. Our websites are protected by technical means against attacks, malicious interference and unauthorised access.

Personal Data

As defined in section 3 (1) BDSG, personal data means individual pieces of information concerning the personal or material circumstances of an identified or at least identifiable natural person. Your personal data includes all data consisting of information about your personal or material circumstances and which enables you to be personally identified, such as your name, address, phone number and e-mail address. 

** Scope of collection, storage, retention and transmission of personal data **

3.1 We collect, process, use and share your personal data only in so far as is permitted by law, i.e. in particular in so far as is necessary to establish, define the content of, modify and carry out a contractual relationship with you, in so far as you have given prior consent, or in so far as is necessary for technical administration. You can revoke at any time any consent that you have given. We share your personal data with third parties only subject to the conditions set out above, unless we are required to pass on your data e.g. by a court or official order. In addition, we collect, store, process and use the data that you provide when you use for the purpose of sending you information. We guarantee that this data will be treated confidentially. 

3.2 Your data is retained only for as long as is necessary to provide our services or for as long as retention is permitted.

3.3 We respect the principle of using data only for a designated purpose, and we collect, store, process and use your personal data only for purposes that you have agreed to. We do not share your personal data with third parties without your express consent. We also take data protection within our company very seriously. Our employees as well as our authorised service providers and partners are required to maintain confidentiality and comply with the provisions of data protection legislation.

Data Collection Via Google Analytics

Our website uses Google Analytics, a web analysis service provided by Google, Inc. Google Analytics uses cookies. Cookies are text files that are stored on your computer to facilitate the analysis of your use of the website. Data that is collected includes, for example, information about the operating system, browser, your IP address, the website you visited previously (referrer URL), and the date and time of your visit to our website. Information produced from this text file about the use of our website is transferred to and stored on a Google server in the United States. Google uses this information to analyse your use of our website, to compile reports about website activity for the website operator, and to provide other services relating to website usage and internet usage. To the extent prescribed by law or in so far as third parties process this data on Google’s behalf, Google will also transmit this information to these third parties. For this usage, data is anonymised or pseudonymised. More information is available directly from Google ( Google uses the DoubleClick DART cookie. Users can deactivate the use of the DART cookie by accessing the privacy policy of Google’s advertising network and content network ( This means that no direct personal data about the user is stored, only the IP address. This information is used to automatically recognise you the next time you visit our website, and to facilitate navigation. Cookies enable us, for example, to adapt a website to your interests or save your password so you don’t need to enter it again each time. Of course you can also view our website without cookies. If you don’t want us to recognise your computer, you can prevent cookies being stored on your hard drive by setting your browser to “block all cookies”. For details of how to do this, please refer to your browser’s user instructions. Note that not accepting cookies may limit our website’s functionality. You can prevent the installation of cookies via the corresponding setting in your browser. To do this, you need to disable the storage of cookies in your internet browser’s settings. For more information, please consult the user instructions for your internet browser.

Collection And Storage Of Usage Data

To optimise our website, we collect and store data such as the date and time the site was accessed, the site from which you accessed our site, and similar details. This is done anonymously, without personally identifying the user of the site. Where necessary, user profiles are created using a pseudonym. Here too, there is no link to the natural person behind the pseudonym. When collecting usage data, we also use cookies to collect and store the usage data. These are small text files that are stored on your computer and which are used to store statistical information such as the operating system, your internet browser, IP address, previously visited website (referrer URL) and the time. We collect this data solely for statistical purposes, to further optimise our website and so we can make our web offerings even more attractive. Data is collected only in anonymised or pseudonymised form, and is not traceable back to you as a natural person.

Right To Information; Right To Demand Correction, Amendment Or Deletion

You can ask to be told at any time, at no cost to yourself, without stating reasons, what data we store about you, and you can have the data we hold about you corrected at any time. You can object at any time to the use of your data by us and our partners for informing you about current offers and prices. Please contact us via e-mail at We will delete the personal data we store about you when you withdraw any consent given to collect, store, or otherwise use your data in a way that is not specified in the TMG and BDSG provisions, when it is no longer necessary to hold the data to fulfil the purpose associated with its storage, or if its storage is impermissible for other legal reasons. We will delete all personal data upon termination of contract.

We Reserve The Right To Make Changes

We reserve the right to amend this data privacy statement at any time – in accordance with legal provisions. We recommend that you read through the current data privacy statement from time to time.

If you have any questions about data privacy and the handling of personal data stored by Sorpetaler Fensterbau GmbH, please contact us via e-mail at


Last revised: November 2016